Eyebrow pencil Emma Kearney Beauty Salon & Training AcademyEmma Kearney Beauty Salon & Training Academy

Returns Policy

Thank you for purchasing our Online educational products  at www.emmakearney.co.uk operated by Emma Kearney Training Academy.

Digital Products

We cannot refund courses once purchased as access to the material is immediate. Should you struggle at any point through the course, you can contact us for help.

Physical Products

  • All products are checked prior to be shipped to you and staff complete quality control records of each order and its dispatch.
  • In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase.
  • The product must be in the exact condition that you received it in; unused, undamaged and fit for resale.
  • After we receive your item, our team of professionals will review it and process your refund pending the inspection.
  • Money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
  • If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
  • If anything is unclear or you have more questions feel free to contact our customer support team.